Tony Young

“We engaged Next Level Partners (NLP) to assist us with patient flow in our Emergency Department. The first week-long event that NLP facilitated resulted in significant improvements in length-of-stay times, a much more productive staff, and higher quality outcomes. Our goal is to turn our 900 employees into great problem solvers and critical thinkers that improve processes daily. Hospitals have become fragmented as various departments have become so specialized. Working with NLP has resulted in greater teamwork and appreciation of all team members’ contributions to our health system outcomes. The result is better patient care and service for our community.”

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