Kari Stout-Smith

Thank you for the time and energy you invested in the Cache Creek team last week. I could not have been happier with the results of the VSM exercise. It truly felt like a weight had been lifted to watch our team identify problems AND solutions with both pride and ownership. The two of you make a great team and even more importantly, blended into our team seamlessly. I expected you to be knowledgeable practitioners but the way you read the room and gently guided us back on the path when necessary coupled with your understanding of casino/hospitality operations was truly impressive. We would love the opportunity to partner with both of you in the future. You helped us tap into something that is truly invaluable – the experience and potential of our team. I’m grateful and can’t wait for what comes next.