Tony Young

“We engaged Next Level Partners (NLP) to assist us with patient flow in our Emergency Department. The first week-long event that NLP facilitated resulted in significant improvements in length-of-stay times, a much more productive staff, and higher quality outcomes. Our goal is to turn our 900 employees into great problem solvers and critical thinkers that …

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Scott Leighty

“Our new leader has been on board for a few weeks now and things are off to a good start. I appreciate your efforts to support us and thought Tom did a nice job on the search. We are very pleased with the direction we are going – you definitely identified the type of person …

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Michael Bronfein

“NLP is a great partner and a big part of our success. In less than a year Next Level has assisted us in creating predictable operating processes and systems that have proven our business model in this nascent industry. Through the coaching and guidance of NLP, we’ve significantly increased our labor productivity, which has allowed …

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Dr. John Chessare, MD, MPH

“The guidance of Next Level Partners has been invaluable to GBMC HealthCare. We have transformed the way we do our business. We were recently awarded the annual patient safety award from the American Society of Healthcare Risk Management for our use of Lean and the Daily Management process that we learned from our partnership with …

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Mark Dooley

“The kaizen met all expectations – your team are exceptional facilitators with the ability to keep things on track while allowing the team to figure out the solutions. I have learned a great deal about the Lean process and how it works from my work with Next Level Partners. I am a huge believer in …

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